Salesforce Launches Agentforce, Redefining AI In Business With Autonomous Solutions

Salesforce, Inc. (NYSE:CRM) shares are trading higher on Tuesday. The company introduced Agentforce, which is a new feature that enables companies to develop AI agents capable of autonomously performing tasks across various business functions.

Agentforce uses advanced reasoning to make decisions and execute actions, such as resolving customer inquiries and optimizing marketing campaigns. These agents operate independently, triggered by data changes, business rules, or API signals.

Agentforce includes customizable out-of-the-box agents that are easily deployed using low-code or no-code tools, ...